WASMOU ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our platform.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Account Information

Full name and contact details (email, phone number).
Username, password, and profile information including the shop's address.

1.2 Transaction Data

Payment information (processed securely via Stripe, Chargily, and other authorized providers).
Purchase history, billing, and delivery addresses.
Transaction timestamps and order details.

1.3 Technical & Device Data

Browser type, operating system, and app usage data.
Location data (for proximity sales points, for fraud prevention and security).

1.4 Usage Data

Products viewed and purchased.
Search queries and interaction patterns.
Session durations and browsing behavior.

2. How We Use Your Information

We use your data for the following purposes:

2.1 Service Provision

Processing transactions and delivering purchased digital products.
Managing user accounts and authentication.
Providing customer support and service updates.

2.2 Platform Improvement

Analyzing usage patterns to enhance the platform.
Debugging issues and improving security.
Developing new features based on user needs.

2.3 Security & Fraud Prevention

Monitoring transactions for fraud detection and prevention.
Protecting against unauthorized access or account misuse.
Ensuring compliance with legal and regulatory requirements.

3. Information Sharing

We do not sell your personal data. However, we share information in the following cases:

3.1 With Service Providers

We may share data with trusted partners who help us operate our platform, including:
Payment processors (Stripe, Chargily) to securely handle payments.
Analytics and fraud prevention services to enhance security.

3.2 For Legal & Compliance Purposes

We may disclose data when required by law or regulatory authorities, including:
Compliance with court orders, subpoenas, or government requests.
Protecting our legal rights, users, and platform security.
Preventing fraud, unauthorized transactions, or harmful activities.

4. Data Security

We take data security seriously and implement strict measures, including:

4.1 Security Measures

Encryption for data in transit and at rest.
Access controls & authentication to prevent unauthorized access.
Regular security audits & monitoring for vulnerabilities.

4.2 Data Retention

Account information is retained while your account is active.
Transaction records are retained as required by financial regulations.
Backup data retention policies are in place to ensure platform integrity.

5. Your Rights & Choices

You have the following rights regarding your personal data:

5.1 Access & Control

Access and review your personal data.
Make corrections to inaccurate information.
Delete your account (subject to legal and financial obligations).

5.2 Communication Preferences

Opt-out of marketing emails and notifications.
Manage your communication settings in your account dashboard.

6. International Data Transfers

To provide services efficiently, we may transfer your data internationally, including:
Payment processing and transaction handling.
All international data transfers comply with applicable data protection laws.

7. Children's Privacy

Our platform is not intended for users under 19 years of age.
We do not knowingly collect or store information from minors.

8. Updates to This Policy

We may update this Privacy Policy to reflect:
Changes in legal requirements.
Improvements to our security measures.
New features or services on our platform.
Users will be notified of changes via email, platform announcements, or website updates.

9. Contact Us

For any privacy-related concerns, please contact us:
📞 Support: support@wasmou.net
🌍 Website: https://wasmou.net